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Shipping

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.Returns Policy

Returns

You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

 

 

送料:返品について

お買い上げ頂いた商品は日本を含む、世界の各地へ有料にて発送致します。

発送料金に付きましてはお買い上げ頂いた商品の重さに寄って異なり、チェックアウトの際に自動的に計算され送料として合計金額に加算されます。

発送はハワイ/ホノルルより通常ファーストクラスメール(普通郵便)にて発送され、およそ7日から10日程度でお届け出来る予定です。(土日、祝日を挟む場合は更に2日程かかります)

エクスプレスメールをご希望の方はお問い合わせ頂けますようお願い申し上げます。

 

返品につきましては、原則的に破損、不良品等以外のお客様のご都合による返品、交換については、お受けいたしかねますのでご了承下さい。

商品がお手元に届きましたら、すぐに開梱をして中身のご確認をお願い致します。万が一破損等がございましたらすみやかにこちらまでご連絡下さい。商品到着から7日以上経過してからのご連絡はお受け出来ませんのでご了承下さい。


 

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